Shipping policy
We aim to deliver your order in a timely and efficient manner. Please review our shipping and delivery policy below:
FREE SHIPPING:
We offer free shipping within India on all pre-paid orders. Please note that we currently do not provide a cash-on-delivery (COD) option.
Shipping to Restricted Areas:
If your delivery address falls within a restricted area, you will be required to visit the designated hub to collect your order.
Dispatch Timeline:
- 1. Domestic Shipping (within India): Orders will be dispatched within 5 business days. Please note that delivery timelines may extend during holidays, special occasions, or due to government restrictions.
- 2. International shipping - It will be dispatched within 21 working days from the date of ordering.
MINIMUM ORDER VALUE ( MOV )
Minimum order value for order delivery other than India - INR 10,000/- plus international shipping
For deliveries within India, parcels typically arrive 5-7 business days after dispatch, depending on your location.
Please inspect your package upon delivery.
INTERNATIONAL SHIPPING
Note 1:
- International orders have shipping charges of INR 7000/- ( up to 1 KG volumetric weight parcel ).
- Please get in touch with info@divinesoulss.com for the shipping charges of parcel beyond 1 KG volumetric weight.
Order Tracking:
Once your order is dispatched, you will receive a tracking number or ID to monitor the progress of your delivery.
For any further assistance, please contact our customer service team at info@divinesoulss.com
Thank you for shopping with us!